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Before you buy
Returns: 14 days change of mind on UK orders.CPAP accessories are not refundable once opened or used.
Warranty: 6 months (Elarix Medical)
In the box: AirComfort CPAP neck protector pad.

Warranty

The warranty depends on the item's condition. This item's row is highlighted.

ItemWarrantyCovers
Brand new, other brandsManufacturer'sAs set by the maker
Brand new, Alvera6 monthsFaults in materials or manufacture
New (other)12 monthsFaults in normal use
Like new and refurbished6 monthsFaults in normal use
Pre-owned90 daysFaults in normal use

Every warranty above is given by Elarix Medical, the maker of Alvera. Every warranty starts on the day of delivery.

Not covered

  • Normal wear: cushions and pillows soften and seal less well with use, and headgear stretches. This is why they are replaced on a schedule.
  • Damage from cleaning with alcohol, bleach, scented soap or a dishwasher.
  • Drops, cuts, crushing, or changes made to the product.
  • The wrong size or model ordered.

How to claim

Email info@cpapsupply.co.uk with your order number and a clear photo or short video of the fault. If we ask for the item back, please clean it first.

Returns and refunds

CPAP accessories are not refundable once opened or used. Masks, cushions, nasal pillows, tubing, filters, headgear, chin straps, water chambers, wipes and anything that touches the airway are sealed for hygiene and cannot come back once the seal is broken, even if unused.

  • Change of mind: 14 days from delivery on UK orders. You pay the return postage.
  • Opened machines and devices: up to 40% is deducted if only opened to inspect, and up to the full price if used.
  • Faulty or not as described: full refund within 30 days, and we pay the return postage. After that, the warranty applies.
  • International orders: no change-of-mind returns.

Full terms: returns and warranty policy. These terms do not affect your statutory rights.

Todos los productos / CPAP Mask Accessories

Alvera AirComfort™ CPAP Neck Protector Pad

Elarix MedicalSKU ALV59060
Precio
£799

Price shown excludes VAT.

VAT relief available on this product

Eligible customers can claim VAT relief on this product at checkout.

Colour Blue
Cantidad
Precio unitario£7.99
Total£7.99

Atributos principales
Marca
Elarix Medical
Categoría
CPAP Mask Accessories
SKU
ALV59060
Opciones
4 para elegir

The Alvera AirComfort™ CPAP neck protector pad cushions the rear headgear strap at the back of your neck, and comes in Blue or Grey.

About the CPAP neck pad

The rear strap of CPAP headgear rests on the back of the neck all night, and for back sleepers it can press or rub. A neck pad fits over that strap and spreads the pressure across a soft surface.

Each colour has its own product code, and the pad pairs well with AirComfort strap covers if the side straps bother you too.

Fitting the pad

Fit the pad over the rear headgear strap so it sits at the back of the neck, then put the mask on as usual and check the seal.

Key features

  • Cushions the neck: Spreads pressure from the rear strap.
  • Two colours: Blue and Grey.
  • Fits existing headgear: No change to the mask or straps.
  • Own code per colour: Each colour has its own REF and GTIN.

Options and product codes

Option REF GTIN
Blue 59060 5065029049244
Grey 59061 5065029049251

Use and care

  • Hand wash in warm soapy water, rinse and air dry.
  • Replace the pad if it becomes worn or loses its shape.

The Alvera range

Alvera is the own-brand range from Elarix Medical, made for the parts of sleep therapy that need renewing on a schedule: PureFlow filters for Air 10, Air 11 and AirMini machines, ThermaAir heated tubing, AirFlex tubing, AquaPure water chambers, AirSoft cushions, AirFrame frames, AirStrap headgear, AirForm masks, Humiva HME cartridges and PureWipe cleaning wipes. Every Alvera product has its own reference and barcode, so when it is time to replace a part you can reorder exactly the same one.

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