ResMed's ClimateLineAir™ Oxy Heated Tube for AirSense™ 10 and AirCurve™ 10 Machines features a small port on the cuff of the heated tube which allows the user to connect to supplemental oxygen.
Snap the cuff onto the AirSense™ 10 or AirCurve™ 10 outlet to experience Climate Control's consistent warmth and humidity.
Climate Control
The Climate Control feature directly determines the temperature and humidity levels carried from the hose to the mask.
The hose receives the warmth and humidity provided by the Climate Control feature, which is built-in to the HumidAir™ humidifier.
The user can select between two options: Climate Control Auto or Climate Control Manual. The purpose of the feature is to increase the comfort of therapy.
The difference between the options is based on the dependence of Climate Control and Tube Temperature.
Climate Control Auto mode is recommended and is the default mode. Tube Temperature Auto and Climate Control Auto work in collaboration to prevent rainout and maintain moisture.
Tube temperature is set to 80 degrees F (27 degree C) in auto mode. The climate control feature then works dependent of the tube temperature to maintain a humidity of 85 percent.
Climate Control Auto will adjust the temperature of the air as it passes out of the humidifier in order to maintain humidity.
If the air feels too cold or too warm, the tube temperature can be set between 60 to 86 degree F (16 to 30 degree C), or the feature can be turned off completely.
In Climate Control Manual mode, the temperature in the tube is separate from the humidity. The user may adjust the temperature and the humidity without effecting the other component.
A potential drawback to the manual option is rainout. Without temperature and humidity working together, there is a greater chance for rainout.
If moisture begins to build in the hose, the user will need to begin troubleshooting the issue by adjusting the humidity levels.
Optional Humidity
Humidity is designed to relieve possible effects from sleep therapy. Moisture added to therapy may reduce dryness in the nasal passages and mouth.
Ultimately, humidity exists to provide comfort throughout the night.
Humidity Tips: To determine whether the humidity is too high or too low, look for the following indicators:
Increasing dry nose and mouth may imply the humidity level is not high enough. In this situation, raise the humidity level to decrease dryness.
Moisture building in the mask can be a sign of too much humidity. Reduce the humidity level to help minimize the moisture build-up.
To adjust the humidity levels on the HumidAir humidifier, select My Options and move the dial to select the ideal level.
Once the selection is determined, press the dial to secure the choice. The options range from Level 1 to Level 8 with Level 1 representing the lowest of the range.
If desired, the user may also select to turn the humidity off.
Includes
- Heated Hose
Specifications
- Operating Temperature: +41 degree F to +95 degree F (+5 degree C to + 35 degree C)
- Operating Humidity:10% to 95% relative humidity, non-condensing
- Maximum Operating Altitude: 8,500 ft
- Storage and Transport Temperature: -4 degree F to +140 degree F (-20 degree C to +60 degree C)
- Storage and Transport Humidity: 5% to 95% relative humidity, non-condensing
- Temperature Range: +60 to +86 degree F (+16 to +30 degree C)
- Temperature Cutout: 106 degree F (+41 degree C)
- Maximum Recommended Pressure: 25cm H2O (25 hPa)
- Materials: Flexible plastic with electrical components
- Latex-Free: This product does not contain latex.
- Length: 6 ft 4 in (1.9 m)
- Inner Diameter: 0.75 in (19mm)
Cleaning Tips
For optimal performance, wash the tubing each week. Use warm water and mild shampoo to clean the tubing. Rinse well and allow it to dry away from sunlight.
It is safe to completely submerge the hose in water as long as it is completely dry before connecting it for use.
Please Note:
- The tubing is NOT intended to be cleaned in a dishwasher or washing machine. Also, this hose is NOT compatible with the 15mm or 19mm CPAP Tube Brush.
Shipping, Delivery & Returns – CPAP Supply UK
At CpapSupply.co.uk, we are committed to the professional, timely, and hygienic delivery of CPAP equipment and accessories. Whether you are ordering from within the UK or abroad, we ensure each parcel is packed with care and shipped securely from our UK-based warehouse.
UK Delivery
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Next-Day Delivery: Available for all orders placed before 12:00 noon, Monday to Friday. Orders placed after this cut-off will be dispatched on the next working day.
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Standard Delivery: Delivered within 2 to 3 working days of dispatch.
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Free UK Delivery: Automatically applied at checkout for all orders over £150.
All UK deliveries include tracking information and are dispatched using reliable courier services with signed or confirmed delivery.
International Shipping
We ship worldwide using trusted carriers such as UPS, DHL, FedEx, DPD, and Royal Mail International.
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Estimated Delivery Time: 3 to 5 working days, depending on destination.
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Shipping Charges: Calculated at checkout based on the weight, dimensions, and delivery location.
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Tracking: Provided via email at the time of dispatch.
Please note that delivery times may vary due to local customs processing and service availability.
Returns & Hygiene Policy
Returns are accepted within 30 days of delivery, provided the item is:
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Unopened
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Unused
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In original packaging
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Authorised in advance
Due to hygiene and regulatory standards, certain products are non-returnable once opened, regardless of whether they have been used. This includes:
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CPAP masks (nasal, full-face, pillow)
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Tubing and air filters
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Humidifier chambers and sealed accessories
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Any product with a hygiene seal or medical sterility marking
We strongly advise customers to confirm product suitability before opening or using any medical device.
Refund Policy
We aim to process all eligible refunds within 5 working days of return inspection.
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Full Refunds: Issued for sealed, unused items in original condition.
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Partial Refunds: May be applied (up to 50% deduction) if:
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Packaging is damaged
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Accessories or documentation are missing
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Signs of use or handling are present
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Refunds are issued to the original payment method.
Return Instructions
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All returns must be requested in writing and authorised prior to sending
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Contact:
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Email: info@cpapsupply.co.uk
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Support: support@elarixmedical.co.uk
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Phone: +44 (0)330 133 2808
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Include your order number and ensure we receive the return within 14 days of authorisation
Returns received without prior approval may be rejected.
Customs and International Orders
For all non-UK deliveries, the customer is solely responsible for complying with local import regulations. Customs authorities in your country may charge import duties, taxes, or handling fees. These are not included in the purchase price and must be paid by the recipient.
CpapSupply.co.uk is not liable for:
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Delays caused by customs clearance
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Charges imposed by local authorities
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Packages returned or refused due to unpaid import fees
We recommend contacting your local customs office before placing an order to confirm applicable costs and restrictions.
Returns Policy – CpapSupply.co.uk
A division of Elarix Medical Ltd
Company No. 16602969
Registered Office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
Email: info@cpapsupply.co.uk | support@elarixmedical.co.uk
Phone: +44 (0)330 133 2808
Our Commitment
At CpapSupply.co.uk, we are committed to supplying high-quality CPAP products with clear, transparent aftercare. This policy explains your rights under the Consumer Rights Act 2015 and related UK consumer protection regulations.
We strive to make returns fair and efficient while observing hygiene and regulatory requirements specific to medical equipment.
1. Right to Cancel (Change of Mind)
You have the legal right to cancel your order and return eligible products within 30 days of receipt (extended from the statutory minimum of 14 days).
To be eligible:
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The item must be unopened, unused, and in resalable condition
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All original packaging, accessories, and instructions must be included
To request a return, contact:
info@cpapsupply.co.uk
Once authorised, you will have 14 days to return the item(s). Items returned late or without prior authorisation may be declined.
2. Hygiene & Return Exemptions
For safety and regulatory compliance, many items are non-returnable once opened, unless they are confirmed as faulty. These include:
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CPAP masks (nasal, full face, pillow)
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CPAP machines and humidifiers
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Tubing and air filters
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Water chambers and sealed accessories
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Any product marked “non-returnable if opened”
Please check compatibility or contact us before opening if unsure.
Note: Certain items (e.g., masks with "Mask Fit Insurance") may be refundable even if opened. This will be clearly stated on the relevant product page.
3. Faulty Items & Warranty Coverage
If a product is found to be faulty:
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Within 30 days: We will offer a replacement or full refund
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After 30 days: The item will be repaired or replaced under the manufacturer’s warranty
Typical warranty periods:
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CPAP machines and humidifiers – 2 years
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Masks, tubing, and filters – 3 months (classified as consumables)
If we are unable to repair or replace an item within the warranty period, you may receive:
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A full refund (if within 6 months)
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A partial refund (after 6 months, based on remaining warranty value)
Warranty claims must be submitted in writing and include your order number, product details, and fault description.
4. Return Shipping Costs
| Reason for Return | Return Shipping Covered By |
|---|---|
| Change of mind / incorrect item | Customer |
| Item faulty or damaged | CpapSupply.co.uk |
| Incorrect item sent | CpapSupply.co.uk |
We recommend using a tracked and insured courier service. We cannot issue refunds for items not received back.
5. Refund Processing
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Refunds are issued within 24 hours of return confirmation
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PayPal refunds are immediate
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Card refunds may take 2–3 working days to appear
Delivery Fees:
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Standard UK delivery is free and non-refundable
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Premium or international shipping may be refunded only if the full order is returned
6. Service Cancellations
Refunds for non-physical services (e.g., sleep tests) follow a different policy:
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Full refund available before dispatch of any equipment
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If cancelled after dispatch, a £35 administration fee applies (covers logistics, cleaning, and handling)
7. Complaints and Escalation
If you are dissatisfied with the returns process:
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First contact: info@cpapsupply.co.uk (handled by our operations team)
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If unresolved: support@elarixmedical.co.uk (reviewed at Elarix HQ)
You may escalate unresolved consumer complaints to Trading Standards or data-related concerns to the Information Commissioner’s Office (ICO).
8. Summary Checklist
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Return sealed items within 30 days
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Use tracked post and include your order number
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Opened items are returnable only if faulty
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Contact us before opening any product if unsure
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Refunds typically processed within 24 hours of item receipt