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An oxygen concentrator is a medical device that draws in room air, filters out nitrogen and delivers concentrated oxygen to the user through a nasal cannula or mask.

Unlike oxygen tanks, concentrators do not need to be refilled. They produce a continuous supply of oxygen as long as they are powered on, making them a convenient and cost-effective option for long-term oxygen therapy.

Oxygen concentrators are commonly prescribed for conditions such as COPD, pulmonary fibrosis, chronic asthma and other respiratory conditions where supplemental oxygen is needed.

Stationary (home) oxygen concentrators are larger units designed for use at home. They plug into a standard wall outlet and can deliver higher flow rates, typically up to 5 or 10 litres per minute depending on the model. They are ideal for patients who require continuous oxygen therapy at home.

Portable oxygen concentrators are lightweight, battery-powered units designed for use on the go. They are smaller and easier to carry, making them suitable for travel, errands and everyday activities outside the home.

Some portable models deliver oxygen in pulse dose mode only (triggered by your breath), while others offer both pulse dose and continuous flow. Your prescribed flow rate and lifestyle needs will determine which type is best for you.

A home ventilator is a medical device that assists or controls breathing for patients who are unable to breathe adequately on their own. It delivers pressurised air (and in some cases supplemental oxygen) through a mask or mouthpiece.

Home ventilators are more advanced than standard CPAP or BiPAP machines and are typically prescribed for patients with conditions such as neuromuscular diseases, severe COPD, obesity hypoventilation syndrome, spinal cord injuries or chronic respiratory failure.

These devices offer a wider range of pressure settings, breathing rate controls and alarm functions to ensure safe and effective ventilation at home.

CPAP machines deliver a single, constant pressure to keep the airway open during sleep. They are primarily used to treat obstructive sleep apnoea.

BiPAP machines deliver two different pressures, one for inhalation and a lower one for exhalation. They are used for sleep apnoea, COPD and other conditions where different pressures improve comfort and effectiveness.

Home ventilators provide more comprehensive breathing support. They can control the rate, volume and timing of each breath, and include advanced alarm and monitoring features. They are prescribed for patients who need active respiratory assistance beyond what CPAP or BiPAP can provide.

Your clinician will determine which device is appropriate based on your diagnosis and respiratory needs.

Oxygen concentrators and home ventilators are regulated medical devices and may require a valid prescription depending on your location.

We strongly recommend that these devices are used only under the guidance of a qualified healthcare professional who can prescribe the correct settings, flow rates and therapy mode for your condition.

If you are unsure about prescription requirements, contact our team and we will advise you.

Yes. Most portable oxygen concentrators are FAA-approved for use on aircraft. You can use them during the flight to maintain your oxygen therapy.

Airlines typically require advance notice and may ask for a doctor's letter or certificate confirming your need for supplemental oxygen. Some airlines also have specific requirements regarding battery life, so ensure your device has enough charge to cover the full duration of the flight plus a buffer.

Always check with your airline well in advance of your travel date to confirm their specific policies and documentation requirements.

Filters: check and clean the intake filter regularly, typically every one to two weeks. Replace disposable filters according to the manufacturer's schedule.

Exterior: wipe down the outside of the unit with a damp cloth to keep it free from dust and debris. Ensure the air intake vents are clear and unobstructed at all times.

Nasal cannula and tubing: replace your nasal cannula every two to four weeks and oxygen tubing every one to three months, or sooner if discoloured or damaged.

General care: place the concentrator in a well-ventilated area away from walls, curtains and furniture. Do not use near open flames or in a confined space. Follow the manufacturer's maintenance guidelines for your specific model.

Portable oxygen concentrators are generally very quiet, operating at around 37 to 43 dB depending on the model and flow setting.

Stationary oxygen concentrators are slightly louder due to their higher output, typically operating between 40 and 50 dB. This is roughly equivalent to the sound of a quiet conversation.

Home ventilators vary in noise levels depending on the model and pressure settings, but modern units are designed to be as quiet as possible for comfortable overnight use.

If noise is a concern, check the decibel rating in the product specifications before purchasing.

Manufacturer's warranty applies to all brand new respiratory support devices for a period of 1 to 2 years, depending on the manufacturer and model.

Warranty claims are processed through the manufacturer. Please retain your order confirmation and proof of purchase for any warranty enquiries.

A 30-day change-of-mind return policy is available for brand new devices that are unopened and unused only. Please consider carefully before opening a device, as once an item has been opened or used, even briefly, it can no longer be resold as new.

We recommend returning a brand new item only if it is damaged or faulty. If you wish to return an opened item, please contact us in advance to discuss any applicable restocking fees, as the item may need to be resold as used.

Return shipping costs are the responsibility of the customer. If you are exchanging for a different item, shipping costs for the replacement will also be covered by the customer.