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A CPAP (Continuous Positive Airway Pressure) machine delivers a steady stream of pressurised air through a mask to keep your airway open during sleep. It is the most common and effective treatment for obstructive sleep apnoea.

An APAP (Automatic Positive Airway Pressure) machine automatically adjusts the air pressure throughout the night based on your breathing patterns. It delivers the minimum pressure needed at any given moment, which many users find more comfortable than fixed-pressure CPAP.

A BiPAP (Bilevel Positive Airway Pressure) machine delivers two different pressure levels: a higher pressure when you inhale and a lower pressure when you exhale. It is typically prescribed for patients who require higher pressures or have conditions such as central sleep apnoea or COPD.

Modern CPAP devices are extremely quiet, usually operating below 30 dB. Most users and their partners quickly adapt and experience improved sleep quality.

Filters: every 1 to 3 months. Cushions: every 1 to 3 months. Headgear: approximately every 6 months. Tubing: every 6 to 12 months. Regular replacement ensures hygiene and effective therapy performance.

Wash mask cushions daily and tubing or humidifier chambers weekly using warm water and mild soap. Allow all parts to air dry fully before use. Avoid harsh chemicals or alcohol-based cleaners as they may damage silicone components.

Yes. We deliver throughout the United Kingdom and to many international destinations. UK orders placed before 12:00 noon (Monday to Friday) are dispatched the same working day where possible. Delivery times for international orders vary depending on destination and customs processing in the receiving country.

Yes. We offer free UK delivery on orders over £150. Orders below this amount are charged at the applicable shipping rate shown at checkout.

UK orders are typically delivered within 1 to 3 working days, depending on the courier service and destination. Next working day delivery is available for orders placed before 12:00 noon (Monday to Friday). International delivery times vary by country and may be affected by customs clearance procedures. Please note that international orders may be subject to import VAT, customs duties or local taxes, which are not included in our prices and must be paid by the customer if requested by local authorities.

CPAP machines are regulated medical devices and may require a valid prescription depending on your location. Accessories and replacement parts such as masks, cushions, filters and tubing do not require a prescription.

Yes. If you are starting therapy, we recommend ensuring proper diagnosis and pressure settings from your clinician. Our team can guide you in choosing compatible equipment and accessories suited to your prescribed therapy.

Yes. CPAP machines are approved medical devices and can be carried on aircraft as hand luggage or checked baggage. Compact travel machines and portable battery solutions are available for added convenience on the go.

Most modern CPAP machines support universal voltage (100 to 240V), so they will work in virtually any country. You may only need a plug adapter depending on the destination. Always check your machine's power supply specifications before travelling.

Due to hygiene regulations, opened or used masks and mask components cannot be returned. Unused items may be returned if sealed and in original condition within the return period. Machines in unopened, original packaging may be eligible for return subject to our returns policy.

All new CPAP machines include manufacturer warranty coverage, typically between 2 and 3 years depending on the brand and model. Warranty claims are processed through the manufacturer. Please retain your order confirmation and proof of purchase for any warranty enquiries.