ResMed AirFit X30i Oral Nasal Pillows Full Face CPAP Mask
The ResMed AirFit X30i Oral Nasal Pillows Full Face CPAP and BiPAP Mask is a hybrid interface that combines the coverage of a full face mask with the lightweight seal of nasal pillows in one low profile design. It is ideal for mouth breathers, active sleepers and users who prefer less facial bulk without compromising stability or performance.
Designed as a modern relaunch of the iconic Mirage Liberty, the AirFit X30i retains the trusted dual seal concept with a soft oral cushion and stable nasal pillows, now enhanced with a top of the head hose connection, a flexible SpringFit frame and QuietAir venting for a calmer bedroom environment. The open view design supports a more natural bedtime routine, allowing you to wear glasses, read or watch TV before sleep.
Key Features and Benefits
- Relaunch of Mirage Liberty: Preserves the proven dual seal concept of nasal pillows plus mouth cushion, updated with improved comfort and contemporary styling.
- Hybrid full face design: Provides a secure, stable seal for mouth breathers while keeping the mask footprint minimal on the face.
- QuietAir technology: Diffused exhalation ports for very quiet venting, helping reduce sleep disturbance for both you and your partner.
- Open field of view: No forehead bar and a top of the head hose connection maintain a clear line of sight, ideal for reading or watching TV before sleep.
- Top of the head tube connection: A 360° swivel keeps tubing above the head and out of the way, supporting free movement in different sleep positions.
- SpringFit hollow frame: Soft, flexible frame that adapts as you move and distributes airflow evenly through the mask.
- Magnetic headgear clips: Simple on and off, even in the dark, to make nightly use and mid night bathroom breaks easier.
- Comfort focused headgear: Plush, rolled edge straps designed to be worn relatively loose to reduce pressure marks while maintaining a dependable seal.
- Interchangeable with AirFit F30i: Compatible frame and headgear allow you to switch between the X30i hybrid configuration and the F30i full face configuration.
- Flexible sizing options: One size oral cushion combined with nasal pillows in Small, Medium or Large, with frame sizes available in Small, Standard and Large.
Comfort and Therapy Performance
The AirFit X30i is designed for effective treatment of obstructive sleep apnoea while maintaining comfort in real world use. The combined oral and nasal pillow interface promotes a secure fit that supports therapeutic pressures and allows natural movement during sleep, which can contribute to a more restful night.
The lightweight frame and low profile cushion reduce bulk on the face, which is particularly beneficial if you sleep on your side or change position frequently. By limiting contact points and distributing pressure more evenly, the mask helps to minimise red marks and discomfort while maintaining an effective seal.
Ease of use is central to the design. Magnetic clips and quick release connections support straightforward fitting, removal and cleaning. Washable components make routine maintenance simple, helping you to keep the mask in good condition and maintain consistent therapy.
What is Included
- 1 × headgear
- 2 × magnetic clips
- 1 × SpringFit frame (size selected)
- 1 × standard full face oral cushion
- 1 × set of nasal pillows in Small, Medium, Large or FitPack (all sizes, according to selection)
Understanding Our Shipping, Delivery & Customs Policy
At CPAP Supply UK (CpapSupply.co.uk), we prioritise professional, timely and hygienic delivery of CPAP machines, masks and accessories. Every parcel is packed with care at our UK facility and shipped with full tracking. Use the quick links below to jump to a section, then expand any panel to view details.
Quick Links
- 1) UK Delivery
- 2) International Shipping
- 3) Returns & Hygiene Policy
- 4) Refund Policy
- 5) Return Instructions
- 6) Customs, Duties & Taxes (International Orders)
- 7) Delivery Timelines & Tracking
- 8) Contact CPAP Supply UK
1) UK Delivery
Next-Day Delivery: Available for orders placed Monday–Friday before 12:00 noon. Orders after this cut-off dispatch the next working day.
Standard Delivery: Typically delivered within 2–3 working days of dispatch.
Free UK Delivery: Automatically applied at checkout on orders over £150.
All UK deliveries include tracking and are dispatched via reliable signed-for or confirmed services.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk | support@elarixmedical.co.uk
Returns address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, United Kingdom
2) International Shipping
We ship worldwide using trusted carriers such as UPS, DHL, FedEx, DPD and Royal Mail International.
- Estimated delivery: Usually 3–5 working days, depending on destination and service availability.
- Shipping charges: Calculated at checkout based on weight, dimensions and destination.
- Tracking: Provided by email at the time of dispatch.
Delivery times may vary due to local customs processing and carrier network conditions.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk
3) Returns & Hygiene Policy
Returns are accepted within 30 days of delivery for items that are:
- Unopened
- Unused
- In the original packaging
- Authorised in advance by our team
For hygiene and regulatory reasons, certain items are non-returnable once opened, even if unused. This includes:
- CPAP masks (nasal, full-face, pillow)
- Tubing and air filters
- Humidifier chambers and sealed accessories
- Any product with a hygiene seal or medical sterility marking
We strongly recommend confirming product suitability before opening or using any medical device.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk
4) Refund Policy
For full details on refunds (eligibility, timelines, deductions and examples), please see our dedicated page:
CPAP Supply UK — Return & Refund Policy
We aim to process eligible refunds within 5 working days of return inspection. Refunds are issued to the original payment method.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk
5) Return Instructions
- Request your return in writing and wait for our authorisation before sending.
- Include your order number and dispatch the return within 14 days of authorisation.
- Unauthorised returns may be rejected.
Email: info@cpapsupply.co.uk | support@elarixmedical.co.uk
Phone: +44 780 2644 820
Returns address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, United Kingdom
6) Customs, Duties & Taxes (International Orders)
Who pays? For deliveries outside the UK, the recipient (buyer) is the Importer of Record and is responsible for all local import charges. Unless explicitly stated otherwise at checkout, shipments are sent on a DAP basis (Delivered At Place): local duties/taxes are not included in your checkout total.
- Possible charges: Import duty, VAT/GST/sales tax, brokerage/clearance fees, remote-area surcharges, storage or inspection fees.
- When charged: Typically requested by the carrier (e.g., DHL/UPS/FedEx/DPD) before or at delivery; sometimes payable to your customs office for release.
- Documentation provided by us: Commercial invoice and packing list. Any permits, licences or prescriptions required by your local authority are the buyer’s responsibility.
- Customs checks/KYC: You may be asked for ID, tax number (e.g., EORI/VAT), or extra information to clear medical equipment.
If fees are unpaid or assistance is not provided: The carrier may return the parcel or mark it abandoned by customs. In such cases:
- If returned to us in good, resalable condition, we will refund the product price only. Original shipping, return freight, customs handling and any carrier fees are non-refundable and may be deducted.
- If customs abandon or dispose of the parcel, we cannot refund.
Returns across borders: If you have already paid duties/taxes and then return goods internationally, your local authority may allow you to claim back some charges. This process varies by country and is handled directly with your customs office; we can provide proof of export/return where available.
Before you order: Please check local rules (product admissibility, medical device restrictions, and any prescription requirements) and estimate duty/tax to avoid surprises.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk
7) Delivery Timelines & Tracking
Typical timelines: UK Standard 2–3 working days from dispatch; UK Next-Day for orders before noon; International Express usually 3–5 working days. Customs clearance or remote areas can extend delivery. You will receive a tracking link by email as soon as your parcel is dispatched.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk
8) Contact CPAP Supply UK
Need help choosing a service, confirming timelines, or preparing customs paperwork? Contact us — we’re happy to assist.
Phone: +44 780 2644 820
Email: info@cpapsupply.co.uk | support@elarixmedical.co.uk
Returns address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, United Kingdom
We’ve designed this policy to make it simple for you to find the right information quickly. Start by selecting whether your order was placed in the UK or internationally, then click on the specific scenario that matches your situation. Each section will expand to show clear instructions on returns, refunds, and next steps.
Step 1 — Select Your Order Type
UK Orders
CPAP Supply UK sells only new products. The scenarios below explain when refunds or returns are applicable within the UK.
1) Order Placed but Not Yet Shipped
If you cancel before dispatch, you will receive a full refund including shipping. No fees will be deducted. Please call or use chat/WhatsApp immediately — do not email for urgent cancellations, as emails are processed later in the day.
Phone/WhatsApp: +447802644820
Email: info@cpapsupply.co.uk
2) Order Shipped but You Changed Your Mind
You may return your order within 30 days, depending on condition:
Unopened & Unused: Refund of the product price only. Original shipping is not refunded. You pay return shipping. Item must be sealed and in perfect resale condition.
Opened but Unused: Return accepted with a 40% deduction to cover inspection, repackaging, and restocking. Original shipping is not refunded. You pay return shipping.
Opened & Used: No returns or refunds due to hygiene, safety, and regulatory requirements for medical devices.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
3) Order Arrived Damaged
If your order arrives damaged, choose a replacement (subject to stock) or a full refund including shipping. We cover return shipping. Please notify us within 30 days and include photos so we can act quickly.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
4) Order Arrived but Not as Described
If the product does not match the listing (e.g., wrong model or missing features), choose a replacement or a full refund including shipping. We cover return shipping. Please report the issue within 30 days.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
5) Order Arrived but You Did Not Read the Description Properly
If the item matches the listing but isn’t what you expected (e.g., sizing, compatibility, or features were overlooked), this is treated as a change of mind.
You may return the item and exchange it for the correct product. Once we receive your return, we will refund the product price and issue a new invoice for the replacement item, minus the refunded amount. Or you can return for refund only.
Original shipping is not refunded. You pay return shipping. Items must be in original or like-new condition and returned within 30 days.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
6) Order Arrived but Wrong Size Sent
If we sent the wrong size, this is our error. Choose a replacement in the correct size (subject to availability) or a full refund including shipping. We cover return shipping. Please contact us within 30 days.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
7) New Item Arrived but Faulty (Manufacturer Warranty)
If your new item develops a fault within the warranty period, choose replacement, repair, or refund (subject to warranty terms and stock). Once the fault is confirmed, we cover return shipping. Some products are serviced directly by the manufacturer for faster turnaround.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
International Orders
The scenarios below explain how refunds and returns work for international orders.
1) Order Placed but Not Yet Shipped
If you cancel before dispatch, you will receive a full refund including shipping. Please call or use chat/WhatsApp immediately — do not email for urgent cancellations, as emails are processed later in the day.
Phone/WhatsApp: +447802644820
Email: info@cpapsupply.co.uk
2) Order Shipped but You Changed Your Mind (Customs Unpaid)
Refuse to pay customs so the carrier returns the parcel to us. Returns can take up to 3 months. Once received in good condition, we will refund the product price only. Original shipping is not refunded, and any carrier return/handling fees may be deducted.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
3) Order Shipped, Customs Paid, Changed Your Mind
No returns are accepted once customs/duties have been paid, to avoid duplicate cross-border charges.
Phone: +447802644820
Email: info@cpapsupply.co.uk
4) Item Arrived in Destination Country, but Customs Fees Were Not Paid
Customs are the buyer’s responsibility. As the Importer of Record, you must complete clearance and pay any duties, taxes or handling fees. CPAP Supply UK cannot intervene with local customs or waive charges.
If fees are not paid or you do not assist clearance, the carrier may return the parcel or customs may treat it as abandoned. The outcomes are:
- Returned to Sender: If the parcel returns to us in good, resalable condition, we will refund the item price only. Original shipping and any return freight, storage, brokerage or customs handling fees are non-refundable and may be deducted from your refund.
- Seized/Disposed by Customs: If customs seize, abandon or destroy the parcel, no refund can be issued.
International support: info@cpapsupply.co.uk
Phone: +447802644820
5) Shipment Refused by Destination Customs (Used Medical Devices)
We cannot guarantee the import eligibility of products for every country. It is the buyer’s responsibility to confirm that used medical equipment is permitted for import into their country before placing an order. Please check with your local customs authority in advance.
If a shipment is refused by customs — whether due to unpaid duties/fees or because local regulations prohibit the import — the following applies:
- Returned to Sender: If the parcel is returned to us in good, resalable condition, we will refund the item price only. Original shipping and any return freight, handling, or customs fees are non-refundable and may be deducted from your refund.
- Seized/Disposed by Customs: If the parcel is seized, abandoned, or destroyed by customs, no refund can be issued.
Phone/WhatsApp: +447802644820
Email: info@cpapsupply.co.uk
6) Order Arrived Damaged
Contact us to arrange a replacement. We will handle shipping and any required customs for the replacement. If you prefer a refund, we will refund the item price plus original shipping. Customs/duties are not refundable by us, but you may reclaim them locally with our documentation. Do not return the item unless instructed.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
7) Order Arrived but Not as Described
Contact us to arrange a replacement or discuss a refund. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us; you may reclaim them locally with our documentation. We will advise the correct return procedure to avoid additional customs charges.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
8) Order Arrived but You Did Not Read the Description Properly
Not returnable. No refund. Because cross-border returns involve customs and handling costs, preference changes are not accepted internationally.
Phone: +447802644820
Email: info@cpapsupply.co.uk
9) Order Arrived but Wrong Size Sent
If we sent the wrong size, contact us to arrange a replacement in the correct size or to discuss a refund. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us; documentation will be provided to support your reclaim.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
10) New Item Arrived but You Changed Your Mind
No return and no refund for international change-of-mind on new items.
Phone: +447802644820
Email: info@cpapsupply.co.uk
11) New Item Arrived but Not as Described
Contact us to arrange a replacement or discuss a refund. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us, but we will provide documentation to support your reclaim.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
12) New Item Arrived but Faulty (Manufacturer Warranty)
Contact us to arrange a replacement or warranty repair. In some cases, we will direct you to the manufacturer’s local service centre for faster processing. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us, but we can provide documentation to support your reclaim.
Phone: +447802644820
Email: info@cpapsupply.co.uk
Return address: Elarix Medical Ltd — Returns Department
c.c. SelfiMed UK, Twenty4 Secure Storage, Leeds, LS12 4HP, UK
CPAP Supply UK — Frequently Asked Questions
Quick answers about payments, orders, shipping times, tracking, VAT, international deliveries, and support. Use the quick links to jump to a topic, then tap a question to expand the answer. If you need help, contact our team — we’re happy to assist.
Quick Links
- 1) Payments & Accounts
- 2) Orders & Cancellations
- 3) UK Shipping & Delivery
- 4) International Shipping
- 5) Tracking & Notifications
- 6) Pricing & VAT
- 7) Returns & Refunds
- 8) Products & Support
- 9) About CPAP Supply UK
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna (for eligible customers). All payments are processed securely using industry-standard encryption.
Payments help: info@cpapsupply.co.uk
Phone: +44 780 2644 820
Do I need to create an account to order?
No — guest checkout is available. Creating an account lets you track orders, manage VAT exemption, save addresses, and check out faster.
Account support: info@cpapsupply.co.uk
Can I cancel or change my order after placing it?
If your order hasn’t been dispatched, we may be able to cancel or modify it — please contact us as soon as possible. If it has already shipped, you’ll need to receive the parcel first and then request a return in line with our policy.
Email: support@elarixmedical.co.uk
Phone (urgent): +44 780 2644 820
How long will my order take to arrive (UK)?
Orders placed Mon–Fri before 12:00 noon usually ship the same day. Next-day delivery is available. Standard delivery typically arrives in 2–3 working days from dispatch.
UK shipping: info@cpapsupply.co.uk
How much is the delivery?
Add items to your basket and proceed to checkout — after entering your full delivery address, shipping is calculated automatically based on weight, dimensions and destination. UK orders over £150 qualify for free standard shipping.
Quotes on shipping: info@cpapsupply.co.uk
Do you ship internationally?
Yes — we ship worldwide. Local customs fees, VAT or import taxes may apply depending on your country’s regulations and are payable by the recipient. Delivery typically takes 3–10 working days depending on location and service.
International help: info@cpapsupply.co.uk
Will I get tracking information?
Yes. Once dispatched, you’ll receive an email with your tracking number and link. Please ensure your email address is correct at checkout to receive updates without delay.
Tracking queries: info@cpapsupply.co.uk
Are your prices inclusive of VAT?
Yes — all prices on CPAPSupply.co.uk include VAT unless stated otherwise.
VAT queries: info@cpapsupply.co.uk
How can I claim VAT exemption?
UK customers with a qualifying medical condition can complete our VAT exemption form during checkout. Once submitted, VAT is automatically removed from eligible items before payment is processed.
VAT exemption help: info@cpapsupply.co.uk
What if my item arrives faulty or damaged?
Please email us within 48 hours of delivery with photos and a description. We’ll resolve with a replacement, repair, or refund in line with our policy.
Policy: Returns & Refund Policy
After-sales: support@elarixmedical.co.uk
Phone: +44 780 2644 820
How long does a refund take?
Once your return is received and verified, refunds are processed within 3–5 working days to the original payment method. (Timing may vary slightly depending on your card issuer or bank.)
Refund queries: support@elarixmedical.co.uk
Which CPAP mask is right for me?
It depends on your breathing style, comfort preferences and machine compatibility. We stock nasal, full-face and pillow masks. Contact us with your machine model and sleep needs — we’ll guide you to the best fit.
Mask advice: info@cpapsupply.co.uk
Are your machines suitable for travel or international use?
Yes. Most devices include universal power supplies (100–240V). You may need a plug adapter for local sockets; airline use may require checking specific airline policies.
Travel advice: info@cpapsupply.co.uk
Do you offer help with setup or troubleshooting?
Absolutely — our support team can assist with setup, comfort adjustments, and technical questions via email or phone.
Support: support@elarixmedical.co.uk
Phone: +44 780 2644 820
What is the relationship between Elarix Medical and CPAP Supply UK?
CPAP Supply UK is operated by Elarix Medical Ltd, a UK-registered healthcare company. Elarix Medical oversees supply, compliance, and support for all products on CPAPSupply.co.uk, ensuring clinically approved equipment backed by expert service.
General enquiries: info@cpapsupply.co.uk